I had a checking account with CityBank during my stay in the US in 2007. A lot of US-based online stores wanted US-issued card only (the same goes for UK stores, same attitude towards foreign cards), so I had to physically withdraw money from my Ukrainian card and deposit it to my US account (other options were not available at that time).
So once I found out I can do the deposits without bank teller via the ATM I decided to try it immediately.
Here's my dialog with the machine:
- What do you want to do?
- How much do you want to deposit?
- (Huh? That does not look right, you should check how much I have deposited. Okay, let's test) $200
- Insert bills or envelope
- (Excuse me? An envelope? How will the ATM check the bills are genuine? Bills or envelope... ok, I will go with the bills. I insert the stack of bills into the machine hoping there's some sort of feeder and verification system in place and notice the bills simply dropped somewhere inside the machine, oops)
- Thank you for banking with CitiBank
This happened after working hours, so I decided not to continue stuffing the ATM with my money for the time being and see whether something goes wrong.
At home I checked CitiBank onine banking system and found that I had a successfull +$200 deposit.
The next day I went to CircuitCity and purchased some things using the card, when I returned home in the evening I found out that I had -$140 balance on a debit account.
Something went wrong.
The next day I went to CitiBank branch, spent half an hour with my account manager explaining what I did, she asked around and one teller confirmed that yeah, they had $200 unaccounted in the ATM because some idiot (my word, not theirs) decided it was a good idea to shove the money into the deposit slot. Overdraft was dropped, I learned a valuable lesson and used an envelope next time.
In 2011 Citibank started switching to ATMs that count and verify the bills and no longer require these weird envelopes.